Privacy Policy

Last updated: 12/20/2025

This Privacy Policy explains how Syncsft (“Company”, “we”, “us”) collects, uses, and shares information when you use SyncsftAI (the “Service”).

Note: You can customize this document later for your exact data flows (Shopify, token tools, analytics, etc.).

1. Information We Collect

Account data: email, authentication identifiers, and basic profile details.
Usage data: pages viewed, actions taken, device/browser info, approximate location.
Integration data (optional): if you connect Shopify or other services, we may process store identifiers, permissions, and related metadata required to provide features.
Support data: messages you send to support, bug reports, and attachments.

2. How We Use Information

Provide, maintain, and improve the Service.
Authenticate users and secure accounts.
Enable requested integrations and automation features.
Analyze performance and prevent fraud/abuse.
Communicate product updates, security notices, and support responses.

3. Cookies & Similar Technologies

We use cookies and similar technologies for essential functionality (e.g., language preference), security, and improving the Service. You can control cookies through your browser settings.

4. Sharing of Information

We may share information with:

Service providers (hosting, analytics, email, authentication) who process data on our behalf.
Integrations you enable (e.g., Shopify) as required to provide features you request.
Legal & safety if required by law, subpoena, or to protect rights and safety.
Business transfers in connection with a merger, acquisition, or asset sale.

We do not sell your personal information in the traditional sense.

5. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion as described below.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to processing of your personal information. You may also have the right to data portability.

7. Security

We implement reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure.

8. International Transfers

Your information may be processed in countries other than your own, including the United States, where data protection laws may differ. We take steps to protect your information consistent with this Policy.

9. Contact

For privacy requests, contact: privacy@syncsft.com (replace with your real email).